FREQUENTLY ASKED QUESTIONS

As a startup, we hold some stock but also work with wholesalers who supply outfits we don't have in stock within 3 working days. Once we receive your order, we will order the outfit specially for you and dispatch it as soon as we receive it. We'll keep you updated at every step so you know when to expect your outfit(s).

You can return your outfit within 14 days of receipt for a full refund (excluding courier costs), as long as it's in its original condition—unworn, undamaged, unwashed, and with all original tags attached. Please include the completed Returns Form found on the back of your invoice inside the package. Use your preferred courier or Royal Mail, and we recommend a tracked method to ensure it reaches us. Currently, we cannot cover the cost of return postage, but we hope to in the future.

Before shopping, it's important to know your measurements, as sizing can vary between manufacturers. Check the size measurements for each outfit in the product details to find the right size for you.

We are a fledgling company based in North Buckinghamshire. Kate, our Director, has decades of customer service experience and is committed to making every customer feel valued. All our products are sourced from reputable UK designers.

No, we don't have a physical store. We operate exclusively online to keep our products affordable. However, you are welcome to try on a small stock of dresses from various designers at our base in North Buckinghamshire.